This privacy and data protection policy describes the rules applicable to information processed by Indigo Suisse Holding SA, a limited company under Swiss law, with its registered office at rue de Genève 31, CH-1003 Lausanne, identification number CHE-376.721.926. (hereinafter referred to as the “Company”), in its capacity as data controller.
This Policy describes how we handle personal data collected by the Company. The User is invited to read this document carefully to know and understand our practices regarding the processing of the User’s personal data by the Company.
The data controller is Indigo Suisse Holding SA, rue de Genève 31, 1003 Lausanne, Switzerland.
Phone: +41 21 329 0616
Email : email@example.com
The representative of the data controller in the European Union is: Ronan Pichard.
Cookies: A cookie is a small text file containing information that is downloaded to the User’s computer or mobile device when he/she visits a website or mobile application; they are used to recognize the User’s terminal when he/she re-accesses a previously used website or application.
Personal Data: means any information relating to an identified or identifiable natural person.
Partners: Refers to the service providers and subcontractors involved in the implementation of the Service.
Social Networks: refers to the social networks on which we are present, namely: Twitter, Facebook, Instagram, LinkedIn.
Services: refers to the services marketed by the Company and available on the Site.
Site: shall designate the Internet site published by the Company and available at the following address: https://ch.parkindigo.com/
Terminal: refers to the hardware equipment (computer, smartphone, tablet, etc.) that you use to consult or view the Site.
We may collect the following data about you:
4.1.1 Data that you voluntarily provide to us in connection with our Services
We collect the Personal Data that you voluntarily communicate to us via a contact form or a collection form on the Site, before or during the execution of the Services (for example the purchase of a subscription). This is the following data (the mandatory data of the form concerned are followed by an asterisk (*)):
The compulsory or optional nature of the data you provide us with is also indicated at the time of collection by a mention or an asterisk (*).
4.1.2 Personal Data that we collect automatically when you use our Services and purchase services
We also collect and process the following Personal Data relating to the execution of the contract, the follow-up of the customer relationship, the transactions carried out and the payment of our invoices:
4.1.3. Personal Data that we collect automatically when you use the Site
When you use our website, the servers of our service provider temporarily record each session in a log file. The following technical data is collected.
4.1.4 Personal Data that we automatically collect when using our car parks
Indigo processes personal data when a customer enters a car park and his or her number plate is read and associated with a parking ticket (hourly customers), or with a means of access (season ticket holders).
This processing optimizes the management of hourly customers by associating the license plate and the parking ticket (determination of the parking time, particularly in the event of lost or stolen ticket).
For subscribers, the combination of the license plate and the means of access (generally a badge) ensures contactless entry and exit. For this category of customers, the processing of personal data from the number plate is legally required for the execution of the rental contract and ensures access to our car parks in accordance with the conditions of use in force.
Data relating to number plates are kept for 24 hours and then anonymised in a short cycle (entry with exit) or for a maximum of 31 days in the case of a short cycle (entry without exit). Finally, subscriber data is kept for 6 months.
We would also like to inform you that all our car parks are under video surveillance for the protection of people and property.
We may receive Personal Information about you from our Partners.
We also collect and process the necessary Personal Data:
Your Personal Data is collected and processed to enable you to access and use the Services.
It is also processed for the following purposes:
We process your Personal Data for the above purposes, as appropriate, on the following legal bases:
We only process and store your Personal Data for as long as the purpose of the processing in question makes it necessary or there is another legal basis (e.g. legal retention periods).
The Personal Data relating to the management of our contractual relationship will thus be kept for ten years from the end of the contract, which corresponds to the legal limitation period. In case of litigation, the data will be kept for the duration of the procedure.
Personal Data relating to prospects are kept for three years from the date of collection and your consent. At the end of this period, the Company may contact you again to find out if you wish to continue receiving commercial solicitations. Otherwise we will irreversibly delete or anonymize your Personal Data.
Your IP address will be kept for one year after your visit to the Site, after which it will be scrambled and your entire journey will become irreversibly anonymous.
Concerning the recordings of your telephone calls received or made, the calls we record are kept for three months from the time they occur.
The video surveillance recordings made in our car parks are kept for a maximum of 96 hours, provided that no harm is done to persons or property within this period.
We may share your Personal Information with the following persons and/or entities:
If the User wishes to access the Site through a connection service provided by our business partners, their privacy policies are also enforceable against you. The Company has no control over the collection or processing of data by our business partners on their own site.
Personal Information is only provided for the purpose for which it was collected. Under no circumstances do we sell or rent your Personal Information to third parties for marketing purposes.
As part of the performance of the Services, we may transfer some of your Personal Data to third parties, in a secure manner, for the purposes defined above, to companies located in countries outside Switzerland and/or the European Union. We undertake to implement all the appropriate guarantees for the security of such transfers.
Therefore, you are informed that for the above purposes, your Data may be transferred outside Switzerland and the European Union in the following manner:
We will only transfer your Personal Data outside of Switzerland or the EU if adequate data protection is provided.
In particular, we assure you that we take appropriate measures and safeguards to maintain a level of confidentiality and security of your Personal Data in the context of such transfers, by requiring in particular that all our subcontractors and service providers implement all appropriate technical and organisational measures, on an ongoing basis, in order to secure the Data processed and thus ensure an adequate level of protection.
We have a presence on Social Networks, including our dedicated pages on LinkedIn, Instagram and Twitter.
We remind you that access to these Social Networks requires your acceptance of their contractual conditions including provisions relating to the Regulation on Personal Data for the processing carried out by them.
To learn more about the protection of your Personal Data when browsing these Social Networks, we invite you to consult their respective privacy policies, available at the links below:
A cookie is a small text file containing information that is deposited on your Terminal when you visit a website or mobile application; they are used in particular to recognise your Terminal when it re-accesses a website or application you have already used. Cookies are often used to make sites work better or to improve their operation, as well as to provide us with certain technical information.
Cookies may be stored on your Terminal for varying periods of time. Some cookies are “session cookies”, which means that they are only present while your browser is open. They are automatically deleted when you close your browser. Some cookies are “persistent cookies”, which means that they are retained when you close your browser. These cookies allow us to recognize your Terminal when you open your browser to browse our Site again.
11.1.1 The Cookies we issue
Subject to your settings, when you connect to our site, we may install various cookies on your terminal.
The cookies we issue are used for the purposes described in this Policy, subject to the settings you make as a result of the browser settings you use when visiting our Site.
Your consent, concerning the cookies deposited via our Site, has a maximum life span of thirteen (14) months. Thus, at the end of the thirteen (14) months, we will ask for your consent again when you connect to our Site or Application. In addition, you have the possibility at any time to manage the cookies that we apply directly via the following link.
11.1.2 Cookies issued by our Partners
Due to third-party applications integrated into our Site, certain Cookies may be issued by our Partners allowing them, during the period of validity of their Cookies, to collect browsing information relating to the browsers consulting our Site.
At any time you may prevent the collection of information about you via these third-party cookies by clicking on the corresponding links (see “Your choices regarding cookies” below).
You may choose to accept or decline cookies. However, refusing cookies will not allow you to benefit from all the features of our Site.
You can set your cookie preferences using the cookie acceptance tool available on the Site “Managing your cookie preferences“, or by changing your browser settings so that our Site’s cookies cannot be placed on your Terminal. To do this, you must follow your browser’s instructions (generally accessible in the Help, Tools or Browser Edition sections):
Below you will find the list of cookies that we deposit on your device via our Site. Clicking on these links will take you to the Partners’ websites, their practices and the choices they offer you regarding cookies:
|NAME OF COOKIE||PUBLISHER||PURPOSE||RETENTION PERIOD|
|_ga||Google Analytics||Audience measurement cookie||14 months|
|_gat_gtag_UA_29667162_34||Google Analytics||Audience measurement cookie||1 minute|
|_gid||Google Analytics||Audience measurement cookie||1 day|
|_GRECAPTCHA||Functionality cookie||5 months 27 days|
|cookielawinfo-checkbox-functional||GDPR Cookie Consent||Functionality cookie||1 year|
|viewed_cookie_policy||GDPR Cookie Consent||Functionality cookie||1 year|
|cookielawinfo-checkbox-necessary||GDPR Cookie Consent||Functionality cookie||1 year|
|cookielawinfo-checkbox-performance||GDPR Cookie Consent||Functionality cookie||1 year|
|cookielawinfo-checkbox-analytics||GDPR Cookie Consent||Functionality cookie||1 year|
|cookielawinfo-checkbox-advertisement||GDPR Cookie Consent||Functionality cookie||1 year|
|cookielawinfo-checkbox-others||GDPR Cookie Consent||Functionality cookie||1 year|
You can also access an online cookie management tool. This will allow you to manage the cookies placed on your electronic terminals. To do so, you can click on the following link.
The Services are intended for adult customers. Thus, the Company does not intend to collect Personal Data from minors under the age of 18.
However, if it should happen that, without our knowledge, such Personal Data has been collected and processed without obtaining the authorization of the holder of parental responsibility for the minor in question, we will take all necessary measures to delete such Personal Data as soon as possible.
If you are the holder of parental responsibility for a minor under the age of 16 and are aware that we have collected and processed data about them, you can contact us at: firstname.lastname@example.org
Some processing of Personal Data is only possible with your consent. You can revoke a previously granted consent at any time by sending us a simple e-mail. This revocation does not affect the legality of the data processing carried out up to the moment of revocation.
In accordance with the applicable legal provisions, you have the right to know and have access to the data stored about you, its origin, recipient and purpose of processing at any time free of charge and, if necessary, to correct, block and delete it. However, we will only delete your personal data if we are not required to store it in whole or in part for commercial or legal purposes (e.g. to provide after-sales service for the services you have ordered or if we are required by law to keep copies of certain accounting documents).
If necessary, please send any request by post or e-mail, making sure that your identification is possible and unequivocal, to Ronan Pichard, Indigo Suisse Holding, rue de Genève 31- 1003 Lausanne.
In the event of a data protection violation, you have the right to appeal to the Federal Data Protection Commissioner (http://www.edoeb.admin.ch).
Updated on 22/09/2021